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You can also reach us at support@urbanserviceapp.com
We typically respond within 24 hours.
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Feedback Form Fields
Customize what customers see and must fill in on your feedback form. Each location can have its own settings based on its star threshold.
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Negative Feedback
Positive Feedback
FIELD
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Customer Name
Who's leaving the feedback
Phone Number
For follow-up calls or texts
Email Address
For follow-up emails
Comment / Description
What went wrong
File Attachment
Photos or docs of the issue
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Changes apply immediately to new feedback forms. Existing links keep working.