Collect feedback, fix complaints fast, and see how every location is doing before unhappy customers go public.
Trusted by local franchise owners
Every customer scans the same QR code. What happens next depends entirely on how they rate their visit.
Set up in 5 minutes. Start collecting reviews the same day.
Place a QR code at the register, on receipts, or on table tents. Customers scan from their phone. No app needed. A feedback form opens right away.
Every rating, comment, and mood tag shows up in one inbox. You'll see what people love, what bugs them, and how each location stacks up.
When a customer rates you 1-3 stars, their feedback stays private. You get an instant alert, add an internal note, reply to the customer, and mark it resolved before it becomes a public review.
See which locations need work, what keeps coming up, and whether things are getting better or worse. Find the handful of issues behind most complaints, then fix them.
See customer comments, ratings, sentiment, and complaint status in real time.
Ratings, topics, and trends broken down by location.
Start with one store. Add more whenever you're ready. Every location shows up in the same dashboard with its own QR code, feedback form, and performance stats.
Start at $29. Upgrade when you need more locations and features.
No card required · 14 days free · 1 location
You generate a unique QR code for each location in your dashboard. Print it on receipts, table tents, or at the register. When a customer scans it, a branded feedback form opens on their phone. No app download needed.
By default, customers who rate you 1-3 stars are kept in your private inbox so you can respond and resolve the issue, while 4-5 star ratings are prompted to post publicly on Google. You can adjust that cutoff per location in your dashboard — for example, only route 5-star ratings to Google, or let 3-star and up through. Customers always have access to leave a public review on Google directly if they choose; Revel Flow helps you catch and address problems first, not suppress them.
When a customer gives 4-5 stars, they're shown a prompt to leave a public Google review with a direct link to your business page. This makes it easy for happy customers to share their experience on Google.
That can still happen, and no tool can stop it — nothing prevents a customer from opening Google on their own and leaving a review directly. What the QR code does is give the much larger group of customers who wouldn't normally bother writing a public review an easy, low-friction way to tell you how it went. Most unhappy customers don't complain publicly; they just leave and don't come back. Revel Flow catches that silent majority before it becomes a public review, it doesn't try to control what happens on Google itself.
Yes. The Growth plan supports up to 3 locations, Professional up to 7, and Enterprise 7+. Each location gets its own QR code and feedback form, and you see everything in one unified dashboard.
All plans include email notifications. The Growth plan and above add SMS alerts. You can configure alert rules by rating threshold and per-location routing.
Yes, the Starter plan comes with a 14-day free trial. No credit card required. You can upgrade, downgrade, or cancel anytime.
Pay yearly and save 17% on any plan.
Have a question or need help? Send us a message and we'll get back to you as soon as possible.
The only question is whether you hear about it first or find out from a 1-star Google review.
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